DirectAdmin is now included with all plans at no additional cost. ❄️ Sold out? Deploy instantly on Cloudzy →

Talk to a human.

Support runs 24/7 and it's staffed by the developers and engineers who actually run the network — no script-reading call centre, no tiers of runaround. The fastest way to reach us is to open a ticket in the client area; we'll get back to you quickly, and you'll be talking to someone who knows the stack.

— Get in touch

Pick the channel that suits you.

Tickets get you a guaranteed, tracked response from an engineer. The wiki answers most setup questions on the spot. Everything else is below.

Open a ticket

The fastest, most reliable way to reach us. Support is 24/7 and answered by real engineers — log in to the client area and start a ticket for sales, billing, technical help or abuse.

Go to the client area →

Knowledge base & wiki

Setup guides, OS templates, networking, Stallion how-tos and troubleshooting. The wiki answers most questions before you ever need a ticket.

Read the wiki →

Stallion control panel

Manage your servers, reinstall, reboot, take snapshots and configure DDoS filtering. Already a customer? Sign in to your Stallion dashboard.

Log in to Stallion →

Social & community

Follow along, ask quick questions, and keep up with status and news. We're active on Twitter/X and Facebook, and there's a friendly community of fellow BuyVM users to tap into.

Twitter / X → Facebook → Join the community →

Product sold out?

BuyVM stock is limited and often sells out. BuyVM is a division of Cloudzy — deploy an equivalent VPS instantly across 13 global regions, no waiting.

See Cloudzy plans →

For a guaranteed response, open a ticket in the client area.

— FAQ

Quick answers before you write.

How fast is support?
Support runs 24/7 and is staffed by real developers and engineers — not a script-reading call centre. Open a ticket in the client area and you'll get a fast, human reply from someone who actually knows the platform.
Do you offer phone support?
No — we don't do phone support. Everything runs through tickets and chat, which keeps a clear record and routes you straight to an engineer. It's quick, and it's human.
Where do I report abuse?
Open a ticket in the client area and set the subject to "Abuse report". Our team reviews abuse reports promptly.
What if a product is sold out?
BuyVM stock is limited and often sells out. When it does, you can deploy an equivalent VPS instantly on our sister company Cloudzy.
BuyVM is a division of Cloudzy

Out of stock? It's available on Cloudzy.

When a slice sells out, discover plans on our sister company Cloudzy: instant deployment across 13 global regions, AMD EPYC + NVMe, no egress fees, and a 14-day money-back guarantee.

13
global regions
60s
to deploy
99.95%
uptime SLA
$2.48/mo
VPS from

Got a question? We're listening.

Open a ticket and a real engineer will get back to you, fast. Or browse the plans and be online in seconds — full root, your kernel, your rules.